Last Updated: June 2026

At OzSwords, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase from our online store, in compliance with applicable United States state and federal privacy laws (including the California Consumer Privacy Act / CCPA).

1. Who We Are

Our website address is: https://ozswords.com. For any data protection inquiries, privacy requests, or policy questions, you can reach our data compliance team directly at [email protected].

2. What Personal Data We Collect & Why We Collect It

As an e-commerce platform, we collect specific information necessary to fulfill your orders, verify your identity, and provide a secure shopping experience:

  • Order & Transaction Data: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, phone number, and a record of the items purchased. We use this to process payments, arrange delivery, provide invoices, and communicate updates regarding your order.
  • Age Verification Data: Due to the nature of our products (replica swords and collectibles), we enforce a strict 18+ policy. We collect data necessary to verify your age in compliance with applicable laws. This may include cross-referencing public databases or securely requesting a copy of a valid government-issued photo ID if our automated systems require secondary verification.
  • Technical & Device Data: We automatically collect data when you access our site, including your IP address, browser user agent string, operating system, and device type. This information is processed to ensure site security, analyze performance, and filter for fraudulent transactions or automated spam.
  • Cookies: If you create an account or log into our checkout system, we establish cookies to save your login credentials, basket items, and screen display preferences. Login cookies typically persist for 2 days, while screen preference options last for up to a year. If you select “Remember Me”, your login session will persist for two weeks.

3. Who We Share Your Data With

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your data with trusted third-party service providers strictly necessary to execute our core business operations:

  • Payment Processors: Your transactional financial details are securely processed directly by our payment gateway partner, Stripe, using 256-bit encryption. We do not store or retain credit card data on our servers.
  • Fulfillment & Couriers: Your shipping details (name, delivery address, phone number) are shared with our logistics partners, DHL Express and FedEx, to complete end-to-end delivery tracking.
  • Identity Verification & Fraud Prevention: We may share basic verification elements with reputable public registers or anti-fraud networks to comply with age restriction laws and prevent unauthorized transactions.

4. How Long We Retain Your Data

  • Order Records: For customers who purchase items, we retain transactional records for a minimum of 6 years to satisfy US regulatory legal, accounting, and taxation compliance audits.
  • Account Profiles: For users who voluntarily register an account on our platform, we store personal data safely within their user profile indefinitely until the user updates, modifies, or requests the deletion of their profile information.

5. Your US Privacy Rights

If you are a resident of the United States, you are granted specific rights regarding your personal information under various state privacy frameworks (including California, Virginia, Colorado, and others). Depending on your state of residence, you may have the right to:

  • The Right to Know: Request a disclosure of what personal information we collect, use, and share.
  • The Right to Delete: Request the deletion of personal information collected from you, subject to certain legal exceptions (such as legal tax auditing or completing an active order).
  • The Right to Correct: Request the correction of inaccurate personal data.
  • The Right to Opt-Out of Sale/Sharing: We do not sell your personal data. However, you have the right to direct a business that sells or shares personal data not to do so.
  • Non-Discrimination: We will never discriminate against you, deny goods, or alter pricing because you choose to exercise your privacy rights.

To exercise any of your rights under US privacy frameworks, please contact our data team directly via [email protected].

6. Data Security

We take data protection seriously. Our checkout structure runs entirely over secure HTTPS protocol, utilizing industry-standard SSL (Secure Sockets Layer) encryption to shield your user inputs against interception or unauthorized access.