1. Checkout & Payment Process
Once you have added your desired items to your shopping cart and are ready to finalize your purchase, click the “Proceed to Checkout” button to initiate our secure payment process.
- Existing Customers: If you already have an account with ozswords.com, please sign in using your account credentials to continue.
- New Customers: You may complete your purchase by registering a new customer account or proceeding conveniently through guest checkout.
2. Accepted Payment Methods & Pricing
On the checkout screen, you will see a clear, complete, and transparent breakdown of your order total.
- Currency: All prices, shipping costs, and transactions are strictly displayed and processed in US Dollars (USD, $).
- No Hidden Fees: The final order total shown during checkout is the exact amount you will be charged. We do not assess any hidden fees, unexpected surcharges, or foreign processing add-ons.
We accept the following major payment options:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
3. Payment Security & Encryption
We prioritize the privacy and security of your financial data.
- SSL Encryption: All credit card and payment processing steps take place inside an isolated, secure environment protected by industry-standard 256-bit SSL (Secure Sockets Layer) technology.
- Secure Protocol: Your connection throughout the entire checkout sequence is fully encrypted using the HTTPS protocol.
4. Payment Data Handling & Storage
To protect your personal data and maintain strict PCI-DSS compliance, ozswords.com does not store, retain, or process your credit card numbers or sensitive financial details on our servers.
All payment transactions are encrypted and transmitted directly to our secure payment gateway partner, Stripe, for instant processing and authorization.
5. Fraud Prevention & Order Screening
To ensure a safe shopping environment and protect our customers against unauthorized or fraudulent card usage, all transactions undergo real-time automated screening.
In rare situations, we reserve the right to briefly hold an order and contact you to verify basic order details prior to shipping approval.
6. Customer Information Accuracy
To avoid processing delays, guarantee automated order tracking updates, and fulfill security checks, you agree to provide complete, accurate, and current contact details at checkout.
Business Contact Information
If you have questions regarding our payment policies, billing procedures, or encounter any issues during the checkout process, please contact our support team using the details below:
- Business Name: OZSwords
- Support Email: support@ozswords.com
- Customer Support Phone Number: +1 (507) 698-9306
- Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST (24/7 assistance available via Live Chat & Email)
- Physical Business Address: 3048 Brighton 13th Street, Brooklyn, New York, 11235, United States